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Introduction

  • Dashboard
  • Log In
  • Users
  • Profile Information
  • Change Account Password
  • Turn on the Night Mode

Device Management

  • Device Management
  • IP Phone Profile
  • All IP Phones

Services

  • Manage Numbers
  • System Recordings
  • Music on Hold
  • Call Menu
  • Virtual Receptionist
  • Voicemail
  • Ring Group
  • Call Queue
  • Extensions
  • Intercom Directory
  • Speed Dial
  • Call Conference
  • API Token
  • Webhook
  • Click to Call API
  • Alert Management
    • Add Alert
    • All Alerts
    • Alert Logs
  • Email Templates
  • SMS Templates
  • Departments
  • SMS
  • Notification Rules
  • Contacts

Integrations

  • Ace CRM
  • Acefone for Zoho CRM
  • Bitrix24
  • Freshdesk
  • Freshsales
  • Google Contacts
  • GSuite
  • HubSpot CRM
  • Microsoft Office 365 CRM
  • Microsoft Teams Direct Routing
  • MS Teams
  • Pipedrive
  • Salesforce CRM
  • SugarCRM
  • Zendesk CRM
  • Zoho CRM

Billing

  • Billing Overview
  • Payment Method
  • Payment History
    • Online Payments
    • Offline Payments
  • Due Charges
  • Invoices
  • Transactions

Reports

  • Call Detail Records
  • SMS Logs
  • Real Time Calls
  • Wallboard
    • Queue Monitoring
    • Ring Group Monitoring
    • Conference Monitoring
  • Number Wise Report
  • Extension Wise Report
  • Ring Group Report
  • Call Queue Report
  • Scheduled Email Reports

Softphone Registration

  • Acefone Softphone Registration
  • Zoiper Softphone Registration
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Acefone allows you to keep track of the status of each Call Queue, Ring Group, and Conference.

You can view all detail of the Live Call and Extension Stats for Call Queue , Ring Group.

Updated about 1 year ago