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Introduction

  • Dashboard
  • Log In
  • Users
  • Profile Information
  • Change Account Password
  • Turn on the Night Mode

Device Management

  • Device Management
  • IP Phone Profile
  • All IP Phones

Services

  • Manage Numbers
  • System Recordings
  • Music on Hold
  • Call Menu
  • Virtual Receptionist
  • Voicemail
  • Ring Group
  • Call Queue
  • Extensions
  • Intercom Directory
  • Speed Dial
  • Call Conference
  • API Token
  • Webhook
  • Click to Call API
  • Alert Management
    • Add Alert
    • All Alerts
    • Alert Logs
  • Email Templates
  • SMS Templates
  • Departments
  • SMS
  • Notification Rules
  • Contacts

Integrations

  • Ace CRM
  • Acefone for Zoho CRM
  • Bitrix24
  • Freshdesk
  • Freshsales
  • Google Contacts
  • GSuite
  • HubSpot CRM
  • Microsoft Office 365 CRM
  • Microsoft Teams Direct Routing
  • MS Teams
  • Pipedrive
  • Salesforce CRM
  • SugarCRM
  • Zendesk CRM
  • Zoho CRM

Billing

  • Billing Overview
  • Payment Method
  • Payment History
    • Online Payments
    • Offline Payments
  • Due Charges
  • Invoices
  • Transactions

Reports

  • Call Detail Records
  • SMS Logs
  • Real Time Calls
  • Wallboard
    • Queue Monitoring
    • Ring Group Monitoring
    • Conference Monitoring
  • Number Wise Report
  • Extension Wise Report
  • Ring Group Report
  • Call Queue Report
  • Scheduled Email Reports

Softphone Registration

  • Acefone Softphone Registration
  • Zoiper Softphone Registration
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Real Time Calls

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The Acefone portal allows you to view Real Time Call Extensions.

To view all Real time calls, follow these steps:

  1. Click on the Reports tab on the side-navigation.

  2. Click Real Time Calls.

  3. A list of Calls that are currently live whether inbound or outbound along with relevant details are shown.

How_to_view_Real_Time_Calls

Updated over 2 years ago


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