List of Ring Group

A ring group is a group of phone numbers, extensions or physical telephones that ring together, simultaneously, when one extension number or extension is dialed.

Get List of all Ring Group

curl --request GET \
  --url https://api.acefone.co.uk/v1/ring_groups \
  --header 'accept: application/json' \
  --header 'authorization: Authorization'

Response

Variable Name	Description	Data Type
id	Unique ID of ring group	Number
name	Name for ring group	Number
description	Description for ring group	Number
ring_strategy	Ring strategy associated with ring group	String
skip_busy_agent	Busy extensions are not called if this is set to 1	Number
prefix	Caller ID prefix associated with ring group	String
timeout_destination_type	Type of destination where call should be routed (when on member of ring group answers the call)	String
timeout_destination_id	Unique ID of destination where call should be routed (when on member of ring group answers the call)	Number
intercom	Intercom number set for the ring group	String
sticky_agent	Is sticky agent enabled on ring group	Number
sticky_agent_hours	Total number of hours to check for sticky agent	Number
service_level	Service level set for ring group	String
call_conversion	Calls answered within service level time frame (used for service level statistics)	Number
revenue_per_call		String
sticky_agent_days		Number
members	Ring group members/destination associated with ring group	Object
destination_id	Unique destination ID	Number
destination_type	Type of destination	String
destination_ip	Specific IP on which call is to be routed	String
timeout	Time till which call should be ring	Number
priority	Priority of destination	Number
timegroup	Timegroup associated with member	String

Sample JSON
{ "data":[ 0:{ "id":149 "name":"Xyz" "description":"abc" "ring_strategy":"random" "skip_busy_agent":1 "prefix":"wee" "timeout_destination_type":"extension" "timeout_destination_id":"050XXXXX01" "intercom":"4000" "sticky_agent":1 "sticky_agent_hours":0 "service_level":20 "call_conversion":NULL "revenue_per_call":NULL "sticky_agent_days":1 "members":[ 0:{ "destination_id":"050XXXXX01" "destination_type":"extension" "destination_ip":"" "timeout":30 "priority":1 "timegroup":19 } ] } ] }

Sample JSON

{
"data":[
0:{
"id":149
"name":"Xyz"
"description":"abc"
"ring_strategy":"random"
"skip_busy_agent":1
"prefix":"wee"
"timeout_destination_type":"extension"
"timeout_destination_id":"050XXXXX01"
"intercom":"4000"
"sticky_agent":1
"sticky_agent_hours":0
"service_level":20
"call_conversion":NULL
"revenue_per_call":NULL
"sticky_agent_days":1
"members":[
0:{
"destination_id":"050XXXXX01"
"destination_type":"extension"
"destination_ip":""
"timeout":30
"priority":1
"timegroup":19
}
]
}
]
}