get https://api.acefone.co.uk/v1/call_queues
A list of call queue can be retrieved using the below method.
curl --request GET \
--url https://api.acefone.co.uk/v1/call_queues \
--header 'accept: application/json' \
--header 'authorization: Authorization'
Response
| Variable Name | Description | Data Type |
|---|---|---|
| id | Call queue unique ID | Number |
| name | Call queue name | String |
| description | Call queue description | String |
| strategy | Call queue strategy | String |
| announce_hold_time | Call queue announced hold time | Boolean |
| music_on_hold | String | |
| timeout | Number | |
| report_hold_time | Boolean | |
| service_level | Number | |
| wrap_up_time | Number | |
| queue_timeou | Number | |
| caller_id_prefix | String | |
| timeout_destination_type | String | |
| timeout_destination | Number | |
| call_conversion | String | |
| intercom | Number | |
| sticky_agent | Number | |
| revenue_per_call | Number | |
| announce_position | Boolean |
| Sample JSON |
|---|
| [ 0:{ "id":"0402910001" "name":"test" "description":"test" "strategy":"leastrecent" "announce_hold_time":"yes" "music_on_hold":NULL "timeout":30 "report_hold_time":"no" "service_level":30 "wrap_up_time":5 "queue_timeout":3000 "caller_id_prefix":"" "timeout_destination_type":"extension" "timeout_destination":"05XXXX0001" "call_conversion":NULL "intercom":"5000" "sticky_agent":0 "revenue_per_call":NULL "announce_position":"yes" } 1:{...} ] |
