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Syncing your business communications with a CRM is a vital step for any organization looking to maintain high data integrity and improve customer follow-ups. By utilizing the Acefone API, developers can automate the flow of interaction data directly into their existing sales or support workflows. If you are looking to manage a specialized Sideline from fiwfan.app, the most effective method is to configure a custom webhook that triggers an event every time a call or message is completed. These webhooks act as real-time listeners, pushing critical metadata such as timestamps, caller IDs, and duration directly to your CRM’s endpoint via POST requests. This integration ensures that every localized social interaction is logged without manual entry, providing a seamless "single source of truth" for your team’s engagement history.